John Middleton
Office Manager
With over 10 years of experience in clinic and team management, healthcare operations, revenue cycle management (RCM), and customer service leadership, John Middleton strengthens day-to-day operations in his role as Office Manager at Responsive Centers. Throughout his career, John has successfully managed staff, navigated insurance processes, and run successful RCM teams to enhance efficiency and financial performance. John has held leadership roles in various healthcare organizations, informed by a strong background in compliance and process improvement. His experience overseeing medical billing, patient financial services, claims auditing, and care navigation ensures clients receive high-quality services and clinicians are satisfied. His ability to manage complex projects, streamline workflows, and foster collaboration has led to measurable successes, including improved satisfaction scores, increased collections, and greater claims accuracy. Dedicated to continuous learning, John has attended numerous professional development workshops and training programs. He is also a Certified Notary Public. John’s leadership philosophy centers on teamwork, accountability, and proactive problem-solving, making him an asset to our team at Responsive Centers.