Responsive Centers Website Privacy Policy

Last Updated: 8-5-2026

This Website Privacy Policy explains how Responsive Centers for Psychology and Learning, referred to as “Responsive Centers,” “we,” “us” or “our,” collects, uses and discloses information when you visit responsivecenters.com, interact with our online advertisements or submit information through our website.

This Website Privacy Policy applies to information collected through our public-facing website. Our separate HIPAA Policy describes how we use and disclose protected health information in connection with treatment, payment and health care operations.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide through the website, including:

Name
Email address
Telephone number
Preferred method of contact
Information included in a contact, referral or information-request form
Communications you send to us
Information submitted when requesting an appointment or additional information

Please do not submit detailed medical information, diagnoses, treatment histories, Social Security numbers, insurance information or other sensitive information through a general website contact form unless the form specifically states that it is intended and secured for that purpose.

Submitting a general website form does not establish a provider-patient relationship.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect certain information, including:

Internet Protocol address
Browser and device type
Operating system
Approximate geographic area derived from an IP address
Referring website or advertisement
Pages visited
Links or buttons clicked
Date and time of a visit
Time spent on pages
Website navigation and interaction information
Advertising and cookie identifiers
Information about whether an advertisement resulted in a website visit, telephone call or form submission

We collect this information through cookies, pixels, tags, server logs and similar technologies.

2. How We Use Website Information

We may use website information to:

Operate, secure and improve our website
Respond to questions and requests
Help visitors find appropriate services
Measure website traffic and performance
Understand how visitors interact with our website
Diagnose technical problems
Protect against fraud, abuse and malicious activity
Measure the effectiveness of our advertising
Attribute calls, form submissions or other actions to an advertising campaign
Comply with legal and regulatory obligations

We do not use website advertising technologies to make decisions about a person’s eligibility for treatment, insurance coverage or other health care benefits.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies. A cookie is a small data file stored on a browser or device. Some cookies are necessary for the website to operate. Others support analytics, functionality and advertising.

The categories of technologies we may use include:

Strictly Necessary Cookies

These cookies support essential website functions, security, fraud prevention, hosting, caching, network management, consent management and form operation. Because they are necessary for the website to work, they may operate without consent where permitted by law.

Analytics Cookies

Analytics technologies help us understand website traffic, page usage, visitor interactions and website performance.

Advertising Cookies and Pixels

Advertising technologies help us measure whether an advertisement resulted in a website visit or other action. Depending on your choices, they may also be used to build audiences, limit how often advertisements are displayed or deliver advertisements that may be more relevant to prior website activity.

You can review and manage applicable cookie choices through the cookie settings tool available on our website. Blocking certain cookies may affect some website features.

4. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information such as pages visited, session duration, browser and device information, approximate location, referring source, interactions with website elements and IP-address-related information.

Google may process this information to provide analytics reports and maintain, protect and improve its services. Google Analytics generally uses pseudonymous identifiers and aggregated reporting, but information collected through the service may be associated with other information held by Google depending on a visitor’s browser, device, Google account settings and consent choices.

We use Google Analytics to evaluate website performance and improve the visitor experience. We may also link Google Analytics with Google Ads to measure advertising performance and website conversions.

Visitors can manage analytics cookies using our cookie settings tool. Google also offers browser and account-level privacy controls.

Google states that information from partner websites may be used to provide services, measure advertising effectiveness, prevent fraud and, depending on the user’s settings and consent, personalize content and advertising.

5. Google Ads

We use Google Ads to promote our services and measure the performance of our advertising campaigns.

Google Ads technologies may record events such as:

An advertisement being displayed or clicked
A visitor reaching our website through an advertisement
A visitor clicking a telephone number
A visitor submitting a general contact or information-request form
Other website actions designated as advertising conversions

These technologies may use cookies or device identifiers to associate an advertisement with a subsequent website action. Google may also use cookies to measure advertising effectiveness, prevent invalid traffic, limit advertisement frequency and, when permitted by the visitor’s settings and applicable law, personalize advertisements.

Remarketing and Advertising Features

If enabled, Google Ads or Google Analytics advertising features may allow us to create audiences based on previous interactions with our website and display advertisements to those audiences on Google services or participating websites.

Google Analytics advertising features can include remarketing, demographics and interest reporting, advertising identifiers and integrated advertising services.

We do not intentionally create advertising audiences based on diagnoses, treatment details, information entered into patient portals or other protected health information.

6. Meta Pixel and Meta Advertising

We may use the Meta Pixel and related Meta business tools to measure the effectiveness of advertisements shown through Facebook, Instagram and other Meta services.

The Meta Pixel may collect or receive information about website activity, including:

Pages viewed
Advertisement interactions
Browser and device information
Referring webpages
IP-address-related information
Cookie or device identifiers
Website events, such as clicking a button or completing a general information-request form

Meta may use information received through its business tools to provide measurement, security and advertising services in accordance with Meta’s terms and privacy policies.

Depending on our configuration, your consent choices and your Meta settings, Meta may use this information to measure advertising performance, attribute website actions to advertisements, create advertising audiences or personalize advertisements.

We do not intentionally send Meta medical records, diagnoses, treatment details, information entered into a patient portal or other protected health information.

7. Health Information and Advertising Technologies

Responsive Centers is committed to protecting health information. We do not use Google Analytics, Google Ads, the Meta Pixel or other advertising technologies to collect or disclose protected health information. For more information about how Responsive Centers uses and discloses protected health information, please review our HIPAA Policy.

Advertising and analytics technologies should not be placed on authenticated patient portals, clinical intake systems or webpages where their operation would disclose protected health information unless the use has been reviewed and is permitted under applicable law and appropriate contractual safeguards are in place.

Visitors should understand that activity on health-related webpages can be sensitive even when they have not become patients. We therefore take steps intended to limit the information sent through advertising and analytics tools and to prevent form-field contents from being transmitted to advertising platforms.

HHS cautions that tracking technologies on health care websites can create HIPAA obligations when the information transmitted identifies an individual and relates to the individual’s health, care or payment for care. Merely describing a platform’s data as anonymous does not by itself resolve that issue.

8. How We Share Website Information

We may disclose website information to service providers that help us operate our website and business, including providers of:

Website hosting and content delivery
Website security and anti-bot protection
Cookie-consent management
Website analytics
Advertising and campaign measurement
Form processing and communications
Email and telecommunications
Technical support

These providers may process information on our behalf or, in some circumstances, for their own purposes as described in their privacy policies.

We may also disclose information:

When required by law, regulation, legal process or government request
To protect our rights, patients, employees, visitors or systems
To detect or investigate security incidents, fraud or abuse
In connection with a merger, acquisition, financing, reorganization or transfer of business assets
With your direction or consent

9. Sale, Sharing and Targeted Advertising

We do not sell medical records or protected health information.

Some state privacy laws define “sale,” “sharing” or “targeted advertising” broadly enough to include certain disclosures involving advertising cookies, pixels or device identifiers, even when no money is exchanged.

To the extent that our use of advertising technologies is considered a sale, sharing or use for targeted advertising under applicable law, eligible visitors may opt out through our cookie settings tool or by contacting us using the information below.

10. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

Request access to certain personal information
Request correction of inaccurate personal information
Request deletion of personal information
Request a portable copy of certain information
Opt out of certain targeted advertising, sales or sharing
Withdraw consent for optional cookies
Appeal the denial of a privacy request
Receive equal service without unlawful discrimination for exercising a privacy right

These rights are subject to exceptions and may not apply to information governed by HIPAA or other laws.

To submit a request, contact:

Email: compliance@responsivecenters.com
Telephone: (913) 451-8550

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.

11. Cookie and Advertising Controls

You may adjust optional cookies through the cookie settings link on our website.

You may also use privacy controls made available by Google, Meta, your browser or your device. Browser settings may allow you to delete or block cookies. Blocking cookies through a browser may not block all pixels, server-side technologies or device-level identifiers.

Changing a preference on one browser or device may not automatically change it on another browser or device.

12. Data Retention

We retain website information only for as long as reasonably necessary for the purposes described in this policy, including website operation, security, analytics, advertising measurement, legal compliance and dispute resolution.

Retention periods vary according to the type of information, the system in which it is maintained and applicable legal or contractual requirements. Google, Meta and other service providers may apply their own retention periods to information they process.

Information that becomes part of a patient’s designated record set may be retained in accordance with applicable health-record retention requirements rather than the general website retention practices described here.

13. Data Security

We use reasonable administrative, technical and physical safeguards designed to protect the information we maintain. However, no website, transmission method or storage system can be guaranteed to be completely secure.

Email, standard text messaging and general website forms may not provide the same protections as a designated secure patient portal. Do not use these channels for emergencies.

If you are experiencing a medical or mental health emergency, call 911, call or text 988, or go to the nearest emergency department.

14. Children’s Privacy

Our public website is intended for parents, guardians, adults and individuals seeking information about our services. It is not directed to children under 13 for the purpose of collecting personal information directly from them.

Children under 13 should not submit personal information through the website without the involvement and authorization of a parent or legal guardian.

15. External Websites

Our website may contain links to external websites or services. We are not responsible for the privacy, security or content practices of third parties. Visitors should review the privacy policies of any external services they use.

16. Changes to This Website Privacy Policy

We may update this Website Privacy Policy periodically. The “Last Updated” date will identify the most recent revision. Material changes may also be communicated through the website or by other appropriate means.

17. Contact Us

Questions or concerns about this Website Privacy Policy may be directed to:

Responsive Centers for Psychology and Learning
Telephone: (913) 451-8550
Email: compliance@responsivecenters.com